Privacy Policy

We may collect the following types of information:

• Information you provide: name, phone number, email, and the content of your enquiry when you book, leave your contact details, or send us a message.
• Automatic information: IP address, device type, browser, pages viewed, and access times — collected via cookies and analytics tools to improve your experience.

We do not actively collect sensitive health information through the website; all medical information is discussed directly during your examination and kept confidential in accordance with medical practice.

• To contact you for consultation, confirm, and arrange appointments as you request.
• To provide, maintain, and improve the quality of our services.
• To send information about services or programs you are interested in (with your consent).
• To analyse, improve the website, and maintain system security.
• To comply with legal obligations when required by competent authorities.

We do not sell, rent, or trade your personal data to third parties for commercial purposes. Information is only shared:

• With internal teams to deliver the services you request.
• With technical infrastructure partners (hosting, messaging) under confidentiality agreements.
• When required by law or to protect legitimate rights, assets, and safety.

The website uses cookies to remember your preferences and measure content effectiveness. You can disable or delete cookies in your browser settings; some features may not work fully when cookies are disabled.

We may use third-party platforms such as Google (analytics) and Facebook (social media, advertising). Data collection by those platforms is governed by their own privacy policies.

Your information is stored on systems with reasonable technical and managerial safeguards to prevent unauthorised access, disclosure, or alteration. We retain it only as long as necessary for the stated purposes or as required by law.

You have the right to:

• Request access, correction, or updates to your personal data.
• Request deletion of your data or withdraw a consent you have given.
• Opt out of receiving marketing information at any time.

To exercise these rights, please contact us using the information below.

The website is not intended for children under 16 and does not knowingly collect children's data. If such data is found to have been collected in error, we will delete it promptly upon notification.

This policy may be updated from time to time. The latest version will be posted on this page with the update date. By continuing to use the website, you agree to the updated policy.